In order to
use communication effectively so that it increases the harmony and balance in
one's life, it’s important to understand communication. In the simplest of
terms, communication is like a game of tennis.
That’s the easiest way to explain it but it gets a lot more complex
unfortunately.
To start
with one-on-one tennis, one player serves the ball and hits it over the net to
the other player. That player must interpret the ball’s motions and decide
where it is going and the best way to hit it back on the other side of the net.
But that’s just
too simple and in tennis they are aiming to make the other person ‘lose’ while
in communication, you typically want the other person to understand instead of
miss the content of your communication. But when it comes down to it, people
often miss the point. Why does this happen?
Okay, back
to one-on-one communication. One person is the sender and the other is the
receiver. The communication is sent out by the sender whose intention is for
the receiver to understand the communication in the way the sender meant for it
to be understood.
However, the
receiver bounces the communication off of their many filters. These filters are
developed through the person’s past experiences and assumptions and beliefs
about life. The problem comes into play when the sender and receiver’s filters
aren’t the same. This causes misunderstanding and miscommunication.
Other
interferences in communication are the noise and other distractions in the
physical environment that make it difficult to understand what another person
is communicating. This could be noise, kids running around, our brains scanning
the environment for unsafe situations and threats. This takes attention away
from the verbal communication.
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